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Help Center2025-12-08T12:31:26+07:00

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the business learning zone

Sustainability practices in freight forwarding

Guides on optimizing freight costs

Compliance checklists for importers/exporters

Glossary of freight forwarding terms (Incoterms, BL, AWB)

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How Freight Forwarding Works
What to Do in Case of Delays

frequently asked questions

What types of cargo can Mahia Ekspres ship via ocean freight?2025-12-08T12:21:15+07:00

We handle full container loads (FCL), less‑than‑container loads (LCL), and specialized cargo. Our ocean freight services cover major international routes with reliable schedules and competitive rates.

How fast is air freight compared to ocean freight?2025-12-08T12:22:30+07:00

Air freight is the fastest option for urgent shipments, typically taking 1–7 days depending on the route. It’s ideal for high‑value, time‑sensitive goods, while ocean freight suits bulk and cost‑efficient transport.

Do you provide domestic trucking and last‑mile delivery?2025-12-08T12:23:16+07:00

Yes. Our road transportation network ensures smooth domestic distribution and last‑mile delivery, connecting ports, airports, and warehouses directly to your destination.

What documents are required for customs clearance?2025-12-08T12:23:58+07:00

Common documents include the Bill of Lading or Air Waybill, commercial invoice, packing list, and relevant permits. Our team manages all paperwork to ensure compliance and avoid delays.

How do I choose the right service for my shipment?2025-12-08T12:26:54+07:00

Our experts assess your cargo type, urgency, budget, and destination to recommend the best option—whether ocean, air, road, or a combination with warehousing and customs support.

What specialized logistics services do you provide?2025-12-08T12:26:20+07:00

We manage sensitive and complex shipments such as hazardous materials, temperature‑controlled goods, and high‑value cargo. Our team ensures compliance with safety regulations and industry standards.

What is project cargo and how do you handle it?2025-12-08T12:25:44+07:00

Project cargo refers to oversized, heavy, or complex shipments such as machinery or industrial equipment. We provide tailored solutions including route planning, special handling, and coordination with carriers.

Can Mahia Ekspres store and distribute my cargo?2025-12-08T12:24:43+07:00

Absolutely. We offer secure warehousing, inventory management, and distribution services, ensuring your goods are stored safely and delivered efficiently to their final destination.

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